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Privacy Policy
Vintners Charitable Cooperative (VCC) is building a strong tradition of providing quality goods and excellent customer service. Part of achieving this goal involves working with information that helps us understand what customers want when they visit our site.
Information You Provide Us
In several areas, we ask you to provide information by filling out and submitting an online form. The following is a list of the information we request, arranged by site location, and details on how we use this information.
Checkout
We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company who process your credit card payment.
When you join a VCC Wine Club your credit card will be processed by Merchant Warehouse. Please check your credit card statement to verify that the charges have been properly processed. It will be listed as the name of the winery for the next club shipment. We do not share any other information with parties other than our Charity and Vintner Partners, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses.
My Account
When you create an account, we ask for your name, address, phone number, email address, and a user name and password. We use this information to fulfill your orders and to enable time-saving features like express checkout, wish lists, and saved baskets. We do not share or sell this information.
Newsletter/Email List
We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we're sending you the type of email updates and catalogs you want to receive. We do not share or sell email addresses.
Gift Cards and Gift Messages
These options allow you to send a personal greeting with your gift order. We make no use of the information contained in these greetings except to complete your order as you have requested.
Information We Don't Collect
When you visit and browse our site, we do not collect your name, email address or any other personal information unless you provide it to us.
How We Use Email
After you place an order on our site, you will receive an email confirmation and, in most cases, an email with package tracking information.
We send our Newsletter, our email update on sales, products and wine information, to subscribers only. Unsubscribe instructions are included in each edition of the email. We do not sell or share email addresses with other companies. We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive.
Links To Other Sites
Occasionally we provide links to other sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
About Information We Share With Others
We do not, under and circumstances, share or sell your information to anyone other than our VIntner Partners for wine fulfillment.
Information We Do Not Share With Others
We do not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household.
For both privacy and security purposes, all transactional information communicated between customers and our website is transmitted in an encrypted format.
How To Remove Your Name From Our Mailing List
Simply email us at info@charityvintner.org.
Updates To Our Information Practices
We're always looking for ways to improve our site's features and services and to improve the way we communicate our information practices. As a result, this statement is updated from time to time. We encourage you to periodically review this page for the latest information on our privacy practices. We will never change our policies with regard to releasing information to third parties without first notifying all customers and providing them with the opportunity to "opt-in" for correspondence from other companies.
Questions or Comments
For questions, comments or assistance with any privacy-related issues, we invite you to email us. We're always happy to help.
Founder & Managing Director, East Coast
Mackie A. Barch
mackie@charityvintner.org
Managing Director, West Coast
Adrienne D. Capps, CFRE
adrienne@charityvintner.org